We have developed a draft Customer Access Strategy to help improve our customer service and make it easier for customers to access our services.

We now want the views of our customers on our proposals.

Click here to read our summary consultation document to find out more and tell us what you think about our plans. Please read this summary before you complete the questionnaire – it explains what we are aiming to do and how it will affect customers.

You can complete the survey online by clicking here.

Alternatively, you can download a copy to fill in here.